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Tracy Lewis, Project Manager of the Month, on Managing Complex Wastewater Treatment Projects

Headshot of Tracy Lewis
Tetra Tech CEO Dan Batrack created our Project Manager (PM) of the Month award to honor PMs who demonstrate excellence in supporting our clients and perform projects to the highest standards of quality and fiscal discipline.
Tracy has done an amazing job delivering the Nansemond Treatment Plant Advanced Nutrient Reduction Improvements (ANRI) Phase 2 project, one of our unit’s largest wastewater treatment projects.

Lauren Springer, Unit President

Tracy Lewis is Tetra Tech’s September 2023 PM of the Month. She has more than 27 years of experience in the planning, permitting, design, construction administration, start-up, and overall management of wastewater treatment and water reclamation projects.

Tracy is Tetra Tech’s national practice leader for wastewater treatment and reuse and works with multidisciplinary teams across the United States and Canada. She has extensive experience delivering large, complex projects for water and wastewater facilities with complex nutrient removal and treatment requirements.

“Tracy has done an amazing job delivering the Nansemond Treatment Plant Advanced Nutrient Reduction Improvements (ANRI) Phase 2 project, one of our unit’s largest wastewater treatment projects. She spearheaded the pursuit, assembled the capture team, and won the project,” said Lauren Springer, Unit President.

Tracy has a bachelor’s degree in environmental engineering from the University of Florida and a master’s degree in environmental engineering from the University of Central Florida.

“Thank you for the recognition; I really appreciate it. I would like to acknowledge the entire team who has worked on the Nansemond Treatment Plant ANRI Phase 2 project to make it successful. Staff in offices throughout the United States and Canada have worked on the project, so it has truly been a company effort,” Tracy said.

We talked with Tracy about her work managing complex design and design-build projects for large water and wastewater facilities.

Question:

What impact do your projects have on the environment and communities you work in?

Our wastewater treatment projects promote the sustainable use of water resources and address environmental challenges. In Virginia we are helping clients meet their water quality targets while navigating increased regulatory requirements and reduced funding. Our teams work with clients through different project phases, from design through construction and operation.

Question:

How do you approach managing your team to support them to achieve outstanding results?

Working on wastewater projects across geographies poses unique challenges, but I am always thinking of ways I can incorporate technology tools to increase efficiency and better facilitate collaboration across time zones. Design-build projects often entail tight time constraints, so it’s important to remain organized and proactively communicate changes with my team. Promoting a safe, no incident environment is also critical, especially as our project transitions to the construction phase.

Question:

How do you maintain client satisfaction across a variety of complex projects?

Fostering a sustainable business relationship takes time. Maintaining client satisfaction requires consistent delivery, transparent communication, and relationship building to better understand client needs and anticipate challenges. The complex challenges our clients face often call for multidisciplinary solutions, so bringing together the right team is important. Our teams foster collaboration with our clients and provide a suite of services to meet their needs from planning to implementation, leveraging digital solutions and innovation.

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