Enterprise IT Operations and Maintenance

The Tetra Tech Federal IT Group provides cutting-edge solutions to stabilize, optimize, and enhance mission-critical information technology (IT) infrastructure, including Top Secret/Sensitive Compartmented Information environments.

Enterprise IT solutions and operations are a customer-recognized core competency across all layers. Tetra Tech has built and operated innovative enterprise IT solutions since the 1990s, including service desk, network infrastructure, data center, cloud, and cybersecurity. We manage and administer the core IT infrastructure that enables our U.S. federal customers to accomplish their missions.

Graphic depicting connecting lines and circles to represent advanced IT solutions

IT Service Management (ITSM)

Tetra Tech develops and deploys the ITSM processes, technologies, and people to achieve mission or business objectives. Our operational support leverages Information Technology Infrastructure Library (ITIL)-based processes combined with interoperable, industry-leading tools to deliver assured IT services and to quickly resolve incidents. We design, build, deliver, operate, manage, and control IT processes and technology to increase efficiency and productivity and to better understand business needs.

  • 24 x 7 x 365 service desk
  • Identity and access management (IdAM)
  • Problem and incident resolution and management
IT Technician running maintenance program on Laptop at a modern telecommunications operational data center in neon lights.

Network Operations and Management

Tetra Tech operates, manages, and defends mission-critical systems and networks across the federal government, providing on-site, hybrid, and cloud solutions in support of customer missions. We manage, automate, and ensure compliant operations for physical, virtual, and software-defined networks.

  • Secure network operations
  • Traditional and emerging network architectures
  • Network modernization
  • Infrastructure as a service
Female technician working on a tablet in a data center full of rack servers running diagnostics and maintenance on the s

Enterprise IT Infrastructure

Tetra Tech provides insights into the complexities and interrelatedness of engineering, managing, and operating global IT infrastructures by incorporating our Leading with Science® approach to network design and engineering, data center operations, and global network provisioning. Our portfolio of services includes:

  • Design, engineering, consolidation, virtualization, and operations
  • Multi-tiered coalition network and mission partner environment security, integration, and operation
  • Joint and maritime operations tactical integration