Tetra Tech provided specialist lift maintenance and engineering consultancy across Luton Borough Council’s housing stock.
Challenge
Residents of high-rise and assisted living buildings are highly dependent on the reliability of their lift services. They require a responsive and reliable maintenance service that leads to minimal downtime and disruption.
To achieve this, cohesion and good working practices between all stakeholders is a must.
Solution
Our lifts team worked with the client team at LBC, providing specialist technical knowledge and support services to Luton Council’s residents and stakeholders, including maintenance teams. They were responsible for ensuring a fully operational lift estate across the housing portfolio with lift systems that are comfortable, reliable, and meet inspection and health and safety statutory requirements.
Our solution-driving services include:
- Lift maintenance audits
- Lift contract management
- Management of LOLER thorough examinations
- Technical support and troubleshooting
- Design
- Project management
- Condition and dilapidation reports
- Lift monitoring
Our service added value to the community, safeguarding residents and tenants while helping to deliver efficiency and financial savings for LBC.
At a glance
Client
Luton Borough Council (LBC)
Location
Luton, Bedfordshire
Services
Lift consultancy, lift engineering maintenance management
The project featured in this article was undertaken by RPS, A Tetra Tech Company and originally published on RPSgroup.com. In March 2026 RPS rebranded to Tetra Tech.